Accept a tenant

 

 

After you have reached an agreement with the new tenant you can sign a contract. Maastricht Housing only offers a platform for landlords, after which you take over the rental process and the related matters. Putting the room offline is the only thing that has to be arranged via Maastricht Housing and there are 2 options;

  1. If you have selected a tenant via MH, we ask you to add this tenant in MyHousing to your accommodation unit / building.
  2. If you have chosen someone who contacted you outside of MH, we ask you to add the person in Myhousing as an external tenant. Instead of the name of the tenant you can choose the last option: "external tenant".

Procedure to put the housing offline;

  1. Login to MyHousing.
  2. Select "My Objects" and go to the offer that you want to indicate as rented.
  3. Select the name of the tenant or external tenant in the list.

Please note: you must accept a tenant. Other candidates will then be automatically informed that the accommodation has been rented out.

If you do not take any action in your MyHousing account you will continue to receive emails and eventually the advertisement will automatically go offline. Please note: we expect the landlord to take action and there will also follow consequences, which could lead to removal of your account, if this occurs several times.