I have specific requirements for my new tenants. Is that allowed?

• If desired, you can clearly specify which requirements tenants must meet (e.g. only temporary tenants, only women, an age limit).
  
  

I want to refuse certain kinds of tenants. Is that possible?

• Yes, provided there is no question of discrimination! You are the landlord/owner.
  
  

I want to schedule a visit. How can I get in touch with this person?

• Potential tenants can express interest in your living space. You will then receive a personal message and can contact them through our system. Here you can conveniently update all appointments and add new tenants to our system.
  
  

Can I schedule appointments outside the Maastricht Housing system?

• Of course; you are not bound to our system.
  
  

Where can I see my viewings/responses?

• You can see them in your own account under ‘Subscriptions’, per offer.
  
  

The new tenant did not show up. What should I do?

• Potential tenants will respond to multiple ads and can decide for themselves whether or not they show up. That is unfortunately unavoidable. However, most will come. You can always contact them yourself by email or phone.